Privacy Policy
Your privacy is not an afterthought. It's our core principle.
1. Information We Collect
Personal Information: When you register for Jignyasa, we ask for information such as your name, email address, and organization code. This allows us to personalize your experience and secure your account.
Usage Data: We collect hardware configurations, diagnostic system details, IP addresses, and page access frequencies automatically to maintain reliability standards.
Journal Entries: All personal journal content is encrypted on-device before sync via robust AES-256 GCM configurations. We cannot decrypt your journals.
2. How We Use Your Information
We leverage data aggregates strictly to:
- Deliver, optimize, and scale platform features.
- Analyze high-level usage trends to structure future module layouts.
- Provide immediate customer support and trigger emergency communication.
- Detect anomalies, bypass fraudulent requests, and patch critical code bugs.
3. Third-Party Services
We work with trusted SDKs such as Google Play Services and AdMob. Please inspect their respective privacy standards to verify terms.
4. Log Data
Errors trigger detailed debug streams (Log Data) mapping device models, OS versions, timestamp structures, and active layout states for correction loops.
5. Security of Your Data
We maintain strict administrative, digital, and physical walls to safeguard database keys. While no digital protocol is perfectly impregnable, we adhere to formal clinical standards.
6. Your Data Rights & Deletion
You have an absolute right to execute complete profile purging. To deactivate and scrub your credentials, navigate directly to our Account Deletion page.
7. Contact Us
Direct inquiries to our privacy lead at: connect@jywellbeing.com.
Have privacy concerns?
Reach out directly to our Data Protection Officer.